Shipping policy
The Sensory Studio uses Australia Post for shipping throughout Australia. We also use Aramex and Toll Express for larger orders.
All items are sent with tracking and we charge a flat rate shipping fee:
- $10.95 shall apply for all orders under $99.99
- $16.95 for orders between $100.00 - $199.99
- $22.95 for orders between $200.00 - $299.99
- $32.95 for orders between $300.00 - $499.99
- $45.00 for orders over $500.00
Shipping prices are subject to change.
Bulky/Large, Weighted and larger items will be subject to an additional courier fee - these items are unable to be sent via Express Post.
Please note: Couriers are unable to deliver to PO Boxes. For Larger/bulky orders we will send via courier.
Express Post is available, options and prices are available at checkout.
All Items will be dispatched within 2 business days of orders being received, (where possible we will endeavour to dispatch within 1 business day)
Some of our bulky items found in-store are not listed on our website, however they are available for local delivery or can be sent via courier. These larger items will incur a delivery charge based on weight and address. Contact us for a quote.
If you are not home when your order arrives, the items will be taken to your local Australia Post outlet unless you give permission for Australia Post to leave in a safe place. The Sensory Studio will do its best to ensure your order is delivered on time, however we can not be held accountable for any shipping/courier delays once the items have left our premises.
If you have not received your items within 14 days, please contact us via email info@thesensorystudio.com.au